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Thank you for shopping at TJSM Studios. We appreciate your interest in our digital planners and journals and aim to ensure your satisfaction. Below you will find our policy regarding refunds which complies with the nature of digital goods sold on our platform.

Refund Policy
No Refunds

All sales of digital products downloadable upon confirmation of purchase are final. We do not offer partial or full refunds for digital products once the order is confirmed and the product is sent. Since digital products are deemed “used” immediately after purchase, this means we have a strict no-refund policy for all digital product transactions completed online.

Why a No Refund Policy?
Digital products are irrevocably delivered and cannot be returned or “restored” to us in any way. This nature of digital content means it’s not possible to return or ensure that a product isn’t further used post-refund. Hence, to prevent abuse of our system and to keep providing you with the best products and experience possible, we cannot grant refunds after the purchase is made.

Product Issues
We stand by the quality and usability of our digital planners and journals, and we provide detailed descriptions and previews to help you make an informed decision before purchasing.

If you experience any technical issues downloading or accessing your digital products, or if the product is defective in any way, we are happy to assist you in resolving the problem. In such cases, please contact us https://tjsmstudios.com/contact-us/ with a detailed description of the issue, and we will work with you to rectify the situation, which may include providing a working replacement product if necessary.